Absolutely horrible. Just like others reported...booked it through 3rd party rental but they're a bunch of crooks. They did not honor the websites pricing. Instead we got a smaller vehicle for 10+ more a day then what they advertised. Each person we talked too had smirk and did not want to listen. We had to wait 30mins to speak to a manager. Thanks, Fox Rent A Car for ruining the start of our vacation. :