Ok, I came here a few days ago to get my nails done. Gel Polish. One peeled right off. I came to see if they could fix it an hour before closing. They refused to polish 1 nail. I didn't even ask for it to be free or anything...
.just could they paint the nail so I didnt look all homespun for 4th of July. First, if the product you sell FAILS, you should do all you can to fix it TODAY. I see salons so willing to take a cpl minutes to fix their stuff. 2nd, if you cant stay 5 minutes past closing to fix a bad polish, your in the wrong business. Word of mouth is everything and I will tell everyone of my experience and avoid a business that sells faulty work.