I arrived 40 minutes before closing and they were out of chow mein and they advised that the kitchen was closed down. They did not offer to make any as other locations do. My dinner guest and I ordered from what they had and sat down. We watched at least three other people come in and leave without making a purchase. Despite losing potential customers, a worker approached us with some chow mein they had made for another customer after us...a nice gesture to turn the tide of our visit. Customers after this continued to order chow mein and sales were lost due to not offering to make a customers order. Nearly 10 customers didn't buy anything due to unavailability. Stereo speakers need changed.