Needed my carpet cleaned and originally had a Groupon coupon for a different company. The other company wasn't able to fill the appointment in the time frame I needed, but after finding Phoenix Carpet via Yelp, Phoenix Carpet was able to schedule the appointment. They scheduled it a Saturday and for the time frame I needed (big bonus for me).We managed the quote over the phone and the final price ended up being $20 less because one of the areas was smaller than normal - nice! They offered to repair a small area that had worn too. They let me pay via phone on the day of the appointment since I needed to send my BF to meet the technician as well. All in all, very friendly, very cooperative and best of all, the carpet looks great! Will definitely be calling them again next time my carpets need cleaned.