Overall I like the quality and options for basic clothes, but full price for some of their stuff seems a bit nuts. The only reason i say full price is crazy because if you watch they always run 40% full price items deals and etc. So now you know, it ALWAYS goes on sale and even many times a month- no need to pay top dollar.
I too find the staff interesting. Sometimes they are super friendly and sometimes either your ignored or unless you look fresh out of Holt Renfrew, you can get snubbed.