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  • I had CoolBlew come out to my home a few months back to repair my AC. My compressor had stopped working and it was the beginning of June. The technician who came out was a very nice guy, but new and inexperienced. It turned out that my capacitor had gone bad, so it needed to be replaced. There is no soldering or anything involved when you replace it. It's just plug an play - at least it is on my unit anyway. So the technician removed the wire housing cover on the back of the unit and removed the bad capacitor after testing the wiring. He replaced the capacitor with a new one from his truck and began working on the wiring when I looked up and noticed that he hadn't bothered to remove the fuse for the electrical running to the unit. Not only that but the breaker for the unit was still switched on. I interrupted him and said "Hey.. Do you want me to unplug that fuse?" and he goes "Oh shoot! I forgot" - He could of been electrocuted something fierce had I not said something. So anyways he wraps up the job and we go to discuss payment. I already know the technician visit is a straight $69.00 fee. He plugs in all of the info for the job to his tablet and presents me with an invoice for over $300!! CoolBlew charged me $278.11 for the capacitor - the very same capacitor (Packard 400-V 60/5) that can be purchased locally at Home Depot for $15.45!! They marked the price up on the capacitor by $262.66! Un-freaking-believable!!
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