My friends sister was going to have her wedding there. 100 people. The venue was Fully paid! Wedding was canceled and only me my fiancée four friends and 3members of the brides family that paid for it came (ppl were flying in &since the wedding got canceled made to sense for them to come). Needless to say the event was already a sad one.
What made it worse was the staff!!!! The family paid thousands of dollars for open bar and food (self serve style for 100+ people.)
#1) they told us we could't take anything extra* home even though they didn't even make one tenth of the food that was paid for.
#2) when we pulled out some topple ware to take some leftovers(FOOD THAT'S WAS ALREADY MADE AND PAID FOR AND ON OUR PLATES) the manager began SCREAMING irrational nonsense at the mom/host of the event.
#3) when the son tried to defend his mom the lady not only refused to listen to reason but SCREAMED bloody murder with an awful screeching voice into the walky talky for "SECURITY" !
-within seconds we all went back to our two tables and resumed the meal. BUT THAT'S WASNT ENOUGH for these psycos.
4) an older gentleman of about 50 (one of the workers) waltzes over to our table which had NONE of the participants of the incident at it and ruins/interrupts our meal by going on a rant about what HE THINKS and his opinion and how "rude" our party was for about 15 minutes and continues to interrupt guests. Until FINALLY one of the girls gets fed up with him and says "excuse me, did we ever ask you your opinion? ".
Have you ever been to a restaurant where u were enjoying a conversation with friends to have it interrupted by a waiter coming up to you to bitch about other tables? -well if u want the experience the emerald at queens ridge is your place!
Meanwhile the psyco lady walks over to the son/brothers table and proceeds to YELL and lash out at him with "security" at her side and INCHES away from the sons face. The son beeing a marine gets up from his chair firmly said " get out of my face", at which point my finace diffused the situation by taking the son outside. Then they shut the lights off and the psychotic lady/owner called the cops!!! Crazy bitch said SHE felt her life wad threatened. ... when clearly we were the ones beeing attacked by the staff!
Obviously they were just trying to kick people out so they can go home early and fishing/provoking for a reason to do so. Since the venue was paid for in full they didn't care about the guests.
Working nursing I see a lot of casses of agressive irrational behavior during the manic phase of bipolar disorder.... this lady takes the cake!
Instead of a heart felt apology and a refund the crazy lady calls the mom to treaten to sue her (for what she didn't specify lol).
In short the host of this venue is truly not someone you'd want to entrust the happiest day of your life to! however, she'll make it memorable allright. ;)
Also a mother with her daughter and fiance came in to scope out the venue just in time to see this nonsense!:)