Update: I've used A2 a couple of times for small issues and have been treated well. Both times it was "no charge". Today I had a tune up and troubleshooting on my F150. Will scheduled me the next morning and had it done that day. When I came in to get my pickup, he showed me a video of the diagnostics both before and after. I felt in control and informed. Well done. This shop is now my go-to shop. I've been treated more than fair every time.