Ok I don't usually make reviews but this was literally the worst experience at any yard house I have ever been to! First of all the servers all look miserable and very rude. It was a party of 5 and the customer service was horrendous! Apart from the service being really bad the food was served very sloppy! I'm so disappointed! I'm a regular at the yard house in the town square location and the servers are always up beat, happy, and make sure your taken care of. I ordered vampire tacos here at this yard house and they were nothing like the ones they served at town square and they were really cold. We told the manager and she didn't even apologize she just said oh ok and took them off our table and just brought new ones. My husband ordered his favorite which was lobster garlic noodle and the shrimp AND lobster were cold but we were already irritated that he just ate it because we didn't eat anything all day waiting to eat at yard house. We weren't getting refills on our drinks. We had to ask for refills every time. I'm just confused on everything that happened tonight because it was literally 11:30pm, the place was completely dead and the server was never to be found. I love yard house! I go like 3 times a week and this was the first time I came here to celebrate my friends birthday and it became a big disaster! I will NEVER be coming back to this yard house ever again!