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  • We went to Arrowhead Grill for lunch a little after 1:00 PM on a Tuesday. We were immediately seated. We then sat for close to 10 minutes waiting for a server. I finally went back to the hostess to find out what was the problem. They were not at all busy. Soon a waitress came over and apologized for the confusion on who was our server. Apparently it is not unusual for a table to sit without any thing on the table. Otherwise someone from a sever to a manager would have noticed. Two of us had the prime rib sandwich. At $12.99 I was expecting a sandwich that tasted good and had some meat on it. I couldn't believe how small and how little meat was on the sandwich. It did taste good but not $13 good. Plus there was a piece of bone or something hard that I bit on. It was impossible to tell what it was. The slaw that came with the sandwich was completely without flavor. I ended putting the horseradish sauce from the sandwich on the slaw. The sweet potato fries that came with the other sandwich were ok, nothing better nothing worse. The third member of our party ordered the onion soup and house salad. He thought both were very good. For dessert we had the chocolate bread pudding. First of all why do restaurant feel that the dessert should feed a family of four? The bread pudding was larger than the sandwiches. It was ok but the chocolate covered up the taste of the bread. Why have bread pudding if you can't taste the bread? Finally the service we had after they decided who would wait on us was fine. Except before we had received our dessert the waitress came over and said she needed to leave. She offered to transfer us to the other waiter there. I asked if she did, would she get the tip. She said no, so we paid before finishing with the meal. If she had to leave early why didn't they give us the other server to start with? They did give us a coupon for $10 off our next visit. I won't be using it. For the price, the service is not good enough and the quantity and quality of the food is not up to par.
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