We were referred by another vet office that was booked, RRAH was able to give me a same day appointment on a FRIDAY. I was SO thankful. Th front desk person was very helpful and understanding. I loved our vet and the vet techs ALL were SO nice and good with our cat. They gave us 4 treatment plans, I even called the next day as out kitty was still struggling with his bladder and they were so accommodating. I didn't have to drag our cat back in to be seen and they happily got us some anti spasm medicine that helped immediately. I've been to one other vet hospital and it was far from this awesome experience, oh and our vet called to follow up and make sure our cat was feeling better! Well done, definitely going to stick to going here!