East Coast Custard is a local staple and for good reason. You can always count on a tasty cold treat on a hot, humid day. In all honesty, it isn't the best tasting custard I've ever had and the menu is fairly limited in flavors and variety but given the fact that Cleveland is cold half the year, the idea that a place like this exists here is a miracle in and of itself.
I agree with some of the other reviewers that the service leaves a bit to be desired but once some sweet custard hits your mouth, you'll forget all about it.