I was dreading the whole selling old car/buying or leasing new car routine the way some people dread going to the dentist this past week. While I did experience some of the less scrupulous dealerships, I wanted to praise those doing the right thing. CarMax was one of the highlights of the week. Ash was knowledgeable, polite, and attentive, and the company quickly appraised my car, gave me a very reasonable offer along with a written and verbal debrief on the appraisal and offer. Once I returned with the title and other required information, I had a check and paperwork in less than 20 minutes! I would not hesitate to recommend CarMax or Ash!