DO NOT BUY from here. I purchased an ottoman and an end table. Two small items...didn't think I'd have an issue. They advised at time of purchase that it would be 7-10 days for them to get the furniture into their warehouse which is all the way at 51st and bell or pay $100 for delivery. Two weeks go by and no phone call to advise that my items are ready for pick-up. I tried calling and nobody ever picks up the phone or calls you back. So I decided to go into the store and they advise that one of my items is on back order for another two weeks at least. Did I mention... No phone call advising of that?! I could not wait the extra two weeks, so I asked if they could exchange for something that is in stock. They agreed to exchange which would be a difference in price of $20. They want me to pay the extra $20. I refuse! The worst customer service. I will be contacting BBB and their corporate office if I can ever get ahold of anyone. DO NOT do business here. You will wish you never did! If there was a choice for negative stars, I would choose that. What a nightmare! It has now been almost 3 weeks and I still don't have the furniture I purchased.