I made the mistake of getting a Mini 2 & a half years ago. I've never leased a car before this one, & I cannot wait for the lease to be up. I hate this car. The first summer, I realized the AC wasn't keeping up with the Phoenix heat. I have to wait in a pickup line in my car to get my child from summer school. The AC doesn't work when the car is idling, so I brought it here. They basically told me there's nothing wrong with it; that's just the way it is. OMG 3 years if this?!? I sit on a towel and keep an ice pack with me. Just today I brought it in for a routine service & found out THEY CHARGE YOU FOR A LOANER CAR NOW! Hello? That's not a courtesy car, that's a rental car! It's $20. Mini sucks.