this is for first impressions only.....sign on the door says walk ins welcome....really..doesn't feel welcoming when you open the door and everyone stares at you without a greeting. Never got a hello but "do you have an appointment..if not come back later...not customer friendly. Just want to thank you for not welcoming a walk-in because it lead me to get an excellent manicure\pedicure at #1 Nails across the street...which is #1 in my book.