This place is honestly the worst. Avoid at all costs! From in-store to on the phone customer service. No one in store knows what they are doing or anything about the costs. They are sleezy sales me. We had gone in places in purchase all new appliances, and starting from the oven they said "that is last week's price we cannot honor that." Please tell me how that is my fault or why they should not honor the advertised price. I should of know there that Conn's mean Con-artists. We had delivery issues because they told us we would get to pick the window, and before we knew it the drivers just showed up and we were not prepared. The phone customer service has no idea what they are doing either. I was told in store nothing about insurance and before I knew it I had a $50 charge. They do not send you statements and none of the charges add up. We had to pay off ASAP to avoid any further unknown charges. AVOID AVOID AVOID AVOID!!!!!!