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  • I visited the other day with two friends for lunch. We used the Entertainment book coupon (buy one entree, get one free) but when they gave us the bill, they had tried to rip us off. Two of us ordered meals that were the same price and one ordered a cheaper meal. They deducted the cheapest item, not one of the same-priced items. I know that they deduct it manually and I think it is very unfair to deduct the lowest priced item because if just the two people had come, they would have had to deduct one of the same-priced item. So, I bring them extra business with a third person and they scam me. Anyway, that wouldn't have even been a big deal if not for the awful customer service I received when I said I wanted the bill adjusted. The manager, Wube came over with an attitude and asked what the problem was, even though our server had obviously told him why I wanted to see him. He said that's they way they always do it and I said that's ridiculous; just because I bring an extra person, I get ripped off. He said he didn't want to be "argumentative" but continued arguing with me, even bringing the coupon over to show me that it states that's the policy (it states no such thing). The food was okay, the prices were too high but were reasonable when using the coupon but the rude service I received would keep me from ever returning.
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