Dean and his assistant did a diagnostic on my 2 AC today. It's not what I want to hear but they were very honest. I knew my AC units are old!!! They gave me a straightforward quote of how much to repair vs to replace. They fixed my condensate line at a very affordable price. More than half of what I was quoted from other companies. Thank you for fixing my shower handle as well that had the temp part backwards. Such excellent customer service!!!