I'm giving them one star due to the fact that my car was somewhat clean. I got the vip wash which really for the money I paid the work that was done was mediocre at best. They were VERY busy so I went across the street to grab some food. When I came back they informed me my battery died because someone left the keys in the ignition when going through the wash...they said they jumped it and all was good. Well I decided to do some shopping after and with my car sitting for awhile and turning it back on it was VERY hard to steer. I'm thinking my power steering is going out. Waited about a week before taking it to the dealership to find out my battery needs to be replaced due to it being messed up... This is definitely not a coincidence. So thanks Jackson's...not only did I get a half asked car wash for 35 bucks but now I have to pay for a new battery yay!