this is the ONLY place i trust with my car. frank is wonderfully sweet and always willing to tell me whatever i need to know about what's going on with my vehicle and i don't feel taken advantage of because i'm a woman. i shudder when i think about taking my car anywhere else - even just for an oil change. super honest and i don't hafta worry about them "magically" finding something else wrong when i take it in for something to be looked at, like when i've taken it anywhere else.