We have been with this company for about 10 months. we have LOST money with them every month due to bad programming, bad billing and straight out misinformation. When a business owner says I'll get right back to you it shouldn't take 10 days to track down someone who can help. The latest problem today was that I called about a $280 charge that was new but no explanation as what that new charge was for. I've been asking for an explanation for over a week now....nothing but "I'LL pass the message on to Mike Banks the software guru. I was told he would call the owner immediately. When I called back five hours later I got an attitude from Nancy saying he already called the owner. I said I don't think so. She put me on hold for 5 minutes came back on the phone and stated Mike would call him in 10 minutes. HMMMM heard that before. we will see. That was 30 minutes ago. no call--BUYER BEWARE!!!!