Got a procedure done yesterday where it involved needles touching the surface of my skin. Prior to the procedure, my skin was not sterilized (the needles used seemed new, thankfully) The cloth/rag that was used was dirty. In the other videos I've seen and from the research Ive done, the doctors performing this procedure used a topical numbing and all I got was ice, which made things more painful than they should have been. The markings created were not wiped off/removed. The personality of the doctor is also very generic and he seemed out of it. If I wasn't used to speaking or meeting new people, I probably wouldn't be comfortable having Dr Chen perform any procedure on me. Overall I would not recommend going here for anything. Read the negative reviews before you make your decision because I myself can relate to them.