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  • We have been going here since last year, June and usually they do a good job with our dog (long-haired dachshund). Today, he came back as a no-haired dachshund! (I think it was new staff working today) They made a mistake and shaved my little boy. My husband said the girl at the front was very rude (even if they made a mistake) plus insisting him to pay because they did what we asked for.(even if it was not what we wanted) I can't believe they shaved my dog and not even try to say sorry first. we called the owner of the shop and explained what happened. The owner apologized but, Honestly, we do not want to go to this store anymore and do not want to recommend to anybody we know. It is common sense that you apologize when you make a mistake. It seems like they don't even care for your dogs. Also, he is long-haired dachshund... Why the heck would we ask them to shave him completely off?!?!
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