Went there to get a quote on lens for a pair of frames I had. What a waste of time. I was told to sign in and did and waited like everyone else. (20 min) One of the sales people finished with a customer and went over to the person closest to her and asked what she could do to help. She never went to the list. When I told them I had been waiting quite some time and was next on the list, (politely) they asked what I was there for And in told them. They had me get a seat and I waited another 10 minutes while they help another one that came in after me. I politely got up and left. I am a small business owner and always treat my clients with respect and dignity. Not the case with Lens Crafters. Yes they advertise glasses in an hour, but that's a bunch of crap. I will never step foot in that place again