This place is nice inside (be aware of cockroaches), but the service my sister and I received was horrible. We came in last Saturday at 9:30am and were assigned nail technicians Susan and an older, petite lady with black hair named Ben (not sure how she spells it). Susan was good. The other lady had bad attitude and was rushed to get the manicure done. She even kind of threw the gel color palette on the table when I kindly asked to see colors for my gel. Susan was apologetic for her, but no one else was. We told the salon manager before we paid about the awful service we received from Bahn and she was not apologetic or tried to make it good. She was more concerned about the cockroach we told her we saw underneath the glass in the drying machine (disgusting!). Another lady had already spotted it before we left. I will make sure to let my friends to not come here. We will take our money to another nail salon where we actually get pleasant people that are happy to have a job.