my 3rd visit to this particular location. usually go on weekdays and it was alright. However went on Saturday Morning; and what a difference. (yes, it was packed with people) so staff was running around and kitchen was busy. Lacked customer service. Had to keep asking for coffee refill, server was not keeping an eye on us for 'service'. Served us 3 plates of pancakes, and then had to be flagged down for "SYRUP". Honestly, where do you get pancakes but no syrup?!
I ordered white toast, and was brought brown bread, not too serious could easily be corrected. Except when I waved down the nonhelpful server and showed her the error she tried to convince me it was white toast. I had to hold it up against the people at the next table toast to show her : "they have white toast , this is wholewheat/brown toast" Please just go bring me white toast before the eggs get too cold. (((( I won't be going back ))))
If you want to go see for yourself, then by all means ................ you'll be shaking your head, and ask is this the Twilight Zone