restaurants are run by humans and sometimes can run into mistakes...
Having said that I decided to update my because the owner sincerely contacted me and apologized for my experience (which to me is a good thing as it shows he does care).
My review was poor because of the quality of food we received.
Our tofu was sour, unagi sushi old and flimsy.
Service at the time was really bad (not rude, just they weren't around much and delivery of food was slow).