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  • Arrived at the Thrifty counter at 3:15pm. 10 people in line. 3 attendants at the counter helping customers. As one customer left the counter the attendant disappeared behind a door. No one came out to replace him. The people who work here are lazy Morons who have no idea what customer service is. Several people appeared from a door looked at the crowd , laughed and went back behind the door. After 35 minutes I finally got to the counter. The Moron from Thrifty asked me how my day was going and did I belong to the BlueCHip Club. He told me I should join it and then I wouldn't have to wait in the long line here. I could of just gone directly to my car. If I ever rent from these Morons again, I will join the Blue Chip club. I will say that the young man who works out in the garage was very professional and helpful. They did not have the mid sized car I had reserved so he immediately upgraded me to an Suv for no extra charge.
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