I was in town for a convention, and needed to send a lengthy fax. It was going to cost me over $40 to send it from the hotel, and not much cheaper anywhere else in town. Postal Annex had the best price! They were quick, courteous and patient with me, even though I had forgotten my card. They immediately offered to send the fax anyway, and let me return later for payment. Who does that!?
We worked out a phone payment instead and they happily waited 20 extra minutes for me to get the info over the phone so they could run the payment. Great customer service, great attitude, great people. Darryl, the franchise owner, obviously knows how to run a good business.