I started going to Aloha pretty much when it first opened and it was amazing. Then they started getting really busy and the quality went down. I decided to shop around and realized that Aloha on a bad day is pretty much better than other salons on a good day so I went back. The 3 stars is because they are great if you go during a non-busy time but the quality still drops when they get busy. They need to work on providing a consistent experience no matter how busy they are.