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  • This place have the worse customer service ever since I have been in Canada. My auntie purchase a product from this location which is the babyliss miracurl and when we got home, there were a small cap/part that is missing, therefore we brought it back to exchange due to manufactory problem. They claimed that the item itself wasn't meant to come with the piece and that they cannot do refund. As customer service, it is their job to make sure the product is complete, secondly, they should be the one dealing with the manufactoring problem and not me, if product is not complete and they don't have anything to replace it then refunding the customer is the right way to do it. Asides from not being able to resolve the issue, they refused to give out their customer service number and their name????? And apparently that lady is the manager but impossible to give their name. Technically we got robbed. If I could and have the need to, I would so sue the manager on duty and the business. Technically, u ruined your own business because your business scamming people, your customer service is poor as hell and your handling skill isn't at the lvl of what is in demand. NEVER do business here, save ur money and do it elsewhere more legit. This is the worse location and place to make any purchase and get any service whatsoever. As for the one star?? You guys don't even deserve that.
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