i was trying to order a build your own poke bowl and the lady, confused, tried to give me one of their signature bowls instead. so i kept explaining that i wanted to build my own, and eventually she called over the chef, who understood. i found it disappointing that someone who works there doesn't even know their menu properly, especially since they're supposed to be the waitress taking orders. after ordering, the chef tipped himself without telling us. the food itself is mediocre, sushi rice has too much vinegar, fish is really fishy. my friend ordered torched fish with extra protein and they didn't torch the extra protein. also, when i brought up the 20% off in store voucher, the chef seemed confused. i didn't want to go in circles explaining myself again so i just let it slide.