Switched from Wells Fargo and couldn't feel better about the move. Opened our account and mainly deal with the Eastern branch in Henderson. They've been attentive and courteous since the beginning. It really is nice that you don't have to worry about being taken advantage of with hidden fees, etc. The rates are great for credit cards and the access to various investment accounts and a financial advisor is a plus. The mobile app isn't as slick as Wells, but it does the job. Supporting a credit union versus a big greedy and unethical bank feels really really good!