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  • A follow up to my previous post: Two things have happened since our exit as customers of Wells Fargo. 1.) We still get emails asking us to do our banking online. Thete is no "unsubscribe" and no way to opt out of communications, and 2.) We were victims of the recently exposed Wells Fargo employees scam to open phony accounts, debit cards and credit cards. At the time of each occurence, a Wells Fargo "banker"explained it was a security plan by the bank to open shadow accounts (their words, not mine) for customers. Now we know at least 5300 employees have been terminated and Wells Fargo paid a near $190,000,000 fine in California. After more than 20 years being a Wells Fargo customer... checking and savings accounts, CDs, mortgage loans and line of credit, business accounts, ...used a lot of their services, including domestic and international wire transfers. During the last 10 years or so, the personnel at the three branches I used (Anthem Center, Hampton Road and Bicentennial) have become less knowledgeable and much less willing to be helpful. In fact, what has prompted this review is yet another mistake and lack of good judgement. This one cost me time and money to fix not to mention the stress it created for me. The "banker's lack of concern and treating me like I am an idiot was the proverbial LAST STRAW. No one at Wells Fargo will care that I am gone along with my accounts, but acquiring a customer to take my place isn't cheap. It felt good to walk out of Wells Fargo today knowing I would never have to go there again.
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