I'll make this brief. We MINI people are known to be a little quirky. However, I've never seen a dealership where people actually hang out until going here. It's modern and clean, they offer refreshments and family events. Mostly though, Hendrick MINI presents a fair deal and always goes above and beyond to please their customers. I'm on my third (yes 3) car from this location, and love their customer service so much my extended family has bought 2. Five total vehicle purchases with ZERO issues - that's quality.