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  • So tonight was the third time we ordered from chef Panda. We have been surprised with the food being pretty good for delivery and even told neighbors and friends. Unfortunately tonight - a Monday - we placed our order at 5:20 and was told it would be 40 minutes. We called at 6:20 asking where our food was and was told they would be contacting the driver who left at least a half hour ago happened to be the owner Patrick. They called back saying he would be here soon...when our food arrived Patrick delivered and I told him we were concerned our food would be cold, we literally live a 5 minute walk from their store. He said our food would be good. When we were serving our food my husband fears were true --we paid $51 for cold delivery. I called back, briefly spoke with Patrick and he stated that the food was delivered within 40 minutes- which was not correct. I told him my husband had to heat it up in the microwave. Patrick was unwilling to make the situation better saying he can't come and pick up the food and reheat it and re deliver...my husband was very unhappy and I told Patrick we would not be ordering from him again and Patrick said OK and hung up.
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