So this may not be a complete review since I didn't get any services done. Went in for a gel mani and pedi plus eyebrow wax. They were pretty busy so I had to wait (not a problem) so I waited 20 minutes. As I was waiting 4 customers walked in and waited for someone to even acknowledge they were there. Well they all walked out (should have gotten up myself). Waited 10 more minutes when another customer walked in. They told her to go sit in the pedicure chair. Well I was there first and been waiting 30 minutes. Needless to say I left. So my review is....better customer service needed. Will not be going back.