The positives are that they arrived promptly and made a temporary fix on my garage door. The negatives are that I was told that I needed a new door and there was a problem with the way my door opener was connected and it was out of code. I listened to the advice of the serviceman and was given a quote for a new door and opener. I signed the work order to replace the door and opener, mainly influenced by the fact that the quote included to make sure everything was installed to code. The installers showed up and informed me they couldn't install to code. I called Precision and was informed that my warranty wouldn't be valid if it wasn't to code. After much argument from me they returned my call and said they would cover the warranty even though they did not follow their own work order to connect the electricity to code. The installed door has a gap and it still doesn't meet code. I am still in the process of talking to the City about code, business licensing in the city, and how this situation can be fixed. Dishonest business practices. Do not use this company.
UPDATE: Since my review was posted Precision came back with a General Contractor who told them that the electric work they did was wrong and needed to be corrected. A week later an electrician came to the house and corrected the work. I wish they would have done the work correctly in the first place, but at least they fixed the problem.