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  • Like many of the other 1-Star Posters, I, too,want a ZERO star option! Worst customer service experience EVER...condescending, rude, lazy, indifferent "sales" people. Definitely stinks of "used" car salesmen techniques (fast talking, no explanations, "do you want this phone/plan/accessory or not?" attitudes) and very long waits. I won't go into detail about my personal experience and the obstacles this location put in my way, but I am now convinced that Verizon's vaunted "coverage" is just NOT WORTH IT. Also, price gouging to the max here. To add insult to injury, a so-called "Manager" (I won't list his name here, but other posters have) called me in response to my survey answers and defended his salesman's crap attitude (and the subsequent chaos it caused to ALL my data) with, "I'm surprised to hear your complaint, (Mr. Dumb-ass) is our best salesperson". Oh Really?! Then You, Mr. One-of-Many "Managers", and your store, are in deep doo-doo. "Can You Hear Me Now?"...... I'm switching to Sprint, T-Mobile, or ANYONE else.
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