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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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  • Ordered food for pickup, the staff did not give the correct food that was ordered. When I called back asking if they had the remainder of our order they said for us to drive all the way back to the store. They did NOT offer to deliver the food they had forgotten stating we had to come pick it up, stated stored credit would be offered. When asked about he store credit The "manager" on duty Adolfo said he would offer the credit of the food forgotten by his staff. When stated we had to travel all the way back to the store, Adolfo was rude and quick to state "we couldn't have traveled that far" and refused to give the credit. When the situation was stated he continued to refuse any kind of action to reimburse us for their mistake. Instead of exposing his situation he was rude and neglected to offer any kind of reimbursement. It's a shame to see a place of business lose customers due to a lack of management. The owner should look into better management of their place of ownership.
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