We've been going here for awhile and never had that bad of service, until today. My husband and I went for lunch. I ordered their BBQ duck noodles and he ordered off their tea time menu, fried ho fan with beef. Mine came right away, his NEVER CAME! We wait nearly 45 mins for his dish. We've inquired with the servers at least 4 times to see where his dish is. They all said it's coming, it got to the point where it never did and we gave up. We got up and paid for my BBQ Duck Noodles, and left. We will not be going back here anytime soon. I would also say that this is a common issue with them where sometimes you have to ask the server where the food is after an unusually long period of time. But they use to check the back and get back to you and your food will be out. This time, after inquiring 4-5 times.... it just never came.
This is the first time I had to walk out of a restaurant after waiting way too long for food. Don't be surprised if you have to do the same.