I love convenience. This dry cleaner's only a five minute drive from my home. Every time I go in I do not receive good customer service, which was OK with me. I don't expect high friendly service from my dry cleaner's. Although, I do expect my clothes to be accounted for and done by the day my claim ticket tells me. This was not the case today. My clothes were due to be done yesterday, I went in today and the lady who is never nice informs me that she does not remember where she put them. Instead of freaking out, I took a deep breath and let her finish. She asked if I could give her until the end of the day to find my clothes. I went in again and they had finally found but clothes although they were STILL not ready. Although, this location is convenient for me, the service is not. I will not be returning to this location, and will be in search of a new place to take my clothes.