Waiting 35 minutes for food was terrible. As much as I want this place to be great, three bad customer service experiences have lead me to believe they are still getting their bearings.
I appreciate the food comp, but even looking at the general bill that were comping makes me wonder how you can justify a $12 sandwich with four pickled carrots and consider that a side or a good value.
Considering it's the monopoly for food in this area(OMB only offers full menu inside and Sugar Creek is a sandwich place) if they don't shape up in the next few months, the LOSO will get better restaurants to compliment the breweries and broken spoke will be forgotten.