2017- I'd tell anyone who is considering this place to be careful, I've been here two years and they change management every 5 seconds. In their latest new management move, they changed business hours that are not accommodating to working professionals, they took down their online system for payments and maintenance, they no longer have "resident appreciation days" where they used to give out snacks to residents before and after work to show they "care" - they do not care. Their management shows no loyalty or courtesy for their residents.
Today I'm supposed to pay rent to them and yet when I asked the manager Christine if she or other staff could stay open ten-whole minutes longer (as I was not aware of the new hours of operation had come into effect) so I could deliver rent - she told me that even though a lot of residents had made this request - staff would not accommodate the requests. She suggested I mail the check in but management would not waive late fees. Gee- thanks!
Not to mention they made some really great improvements to the property and most apartments - except when my apartment didn't get renovated they STILL increased my rent and made no exception when I made them aware apartment had stayed the same. They charge extra for pets monthly. They charge you for not having renters insurance. Every year just expect rent to go up.
After writing this exact review on the apartment Facebook page, I received a harassing reply from what it seemed to be a staff member hiding behind a fake profile - either that or another resident was just so upset, they felt name calling and child-like rebuke was in order - it was weird to say the least.