I come here all the time through the drive through. It seems like every time I need to verify my order is correct even is it's one meal LoL. Today I ordered breakfast about 8:25 A.M. With the friendly cashier at the window. For some reason it took a little longer then normal to get my food, but I wasn't worried because I'm happy they are making it fresh (which it was). While I was waiting I saw advertisement for a free coffee which the employee never mentioned until I asked. When I did ask she said it was not ready and it would take another 5-10 minutes for the coffee to be done. I got no apologies for any of the waiting time prior and none for the coffee not being ready. Who does not have coffee ready in the morning??? Especially if you serve it.
P.S. Always check your order when you ask for all thighs or drums when ordering chicken. They always give you what they feel like giving you.