I love Saks, I went into the shoe store when in was in NYC which hasit's own zip code. I bought some basic black Gucci pumps and I still love them. Last time I was in Saks on Camelback in Phoenix, I went to the Chanel counter to get a bag fixed and everyone was so helpful. I wandered around the store and as I stepped in to the shoe department, Kourosh asked if he could help me. He is very knowlegable about the inventory. He showed me some beautiful shoes and was so patient as I tried on several pair. He has a great eye for style. I would highly recommend that you ask for him if you know exactly what shoes you want, and especially if you don't, so he can help you find your style.