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| - just.... wow. okay. so this place is ridiculously delicious. the pizza is absolutely mouth watering. I have used this place once or twice for delivery as it is really close to my work. Normally, I get superior service and excellent food. Today, however, was totally different.
So my co-worker calls up Francisco's to order a pizza for delivery. He was abruptly told "we don't deliver" and got hung up on. I called them back, and told the very rude chick on the phone that I wanted to place an order for delivery. she scoffed and before she could say anything further, I stated "I got a pizza delivered from you to my store last week." she sighed, very annoyed, and put me on hold. When she got back on the line, she said, "okay, fine. what do you want?" I was half tempted to tell her nevermind, but as the order was for my coworker, I told her his order. She then said "yeah okay," and hung up on me before even telling me how much the order was.
....seriously? this is one of the absolute WORST customer service experiences I have ever had. Thanks to whomever I spoke with, Francisco's got knocked down a few pegs.
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