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  • Overall okay experience, but for the price, I would have expected them to be more on top of things. They have a very young staff -- interacting with the front desk feels like ordering a latte at a college town coffee shop. PROS: Complimentary coffee. Comfortable "gallery" (lobby/bar/coffee shop) Free wifi Clean and unstinky room. CONS: Free wifi connectivity sucks in the rooms. You have to go downstairs to the "gallery" (lobby) for a decent connection. I ordered food and the girls working the front desk/cafe forgot to bring it out to me, then went off duty. When I talked to the one available staff member to ask for my money back, he brought out my food immediately and threw in a free muffin to make up for the mistake. The energy-saver light in the bathroom shower area is hella dark and insufficient. It's spooky in there. The in-room coffee maker was missing the part where the coffee goes, so I couldn't use it. The closet made the most annoying sound every time I opened it. I know it sounds like I'm being nitpicky but it really was an irritatingly loud squeak. The power plug in the bathroom was broken. Even tried the reset button. No good. The elevator makes an exceedingly loud squak sound for every floor it passes. Very nerve-wracking. Overall, if this hotel would pay more attention to the details, it would mean a much more comfortable stay for everyone.
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