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  • I visited this Capriotti's location at Fort Apache & Tropicana on July 21 around 1pm. I chose to dine in. The restaurant was very hot so I don't think a/c was working or it was not turned on. The workers were sweating. One kept opening the large refrigerator to fan herself. The time to receive my meal took way too long. Looked like they may have been short staffed. What really blew my mind though was the fact that when I finished my meal I needed to use the restroom & to wash my hands from having a messy sandwich. I was told that this location does not offer restrooms & that I would have to walk over to KFC to use their restroom. I said What?!!!! I am a paying customer & just ate in your restaurant & you cannot offer a restroom? The worker said no & that's the way it is. I asked for the manager & was told the same thing. They do not have restrooms for customers. I have never heard of such a thing! I watched as another customer had to walk over to KFC to use their restroom after placing their order. I was appalled! There is absolutely no excuse not to offer restroom facilities to paying customers at the very least to wash hands since you are eating a meal there! I could understand a little if restroom was out of order for a particular reason, but that was not the case. Needless to say, I will not be back to this location as they obviously do not value their customers. Bit of advice, if you do visit here, make sure you go to restroom somewhere else beforehand & bring some sanitary hand wipes with you as you will not be able to wash your hands unless you walk over to the KFC which a customer should not have to do.
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